Stock Associate - Woodbury

FERRAGAMO USA•Central Valley, NY

About The Position

The Stock Associate guides stockroom and inventory activities, including organization, control, audits, and the shipping and receiving process. The role ensures merchandise moves accurately and efficiently between the stockroom, sales floor, vendors, and customers, and reports and helps resolve issues. Working closely with store management and the wider Ferragamo team, the Stock Associate supports sales and helps deliver a high level of customer experience. The position requires regular, reliable attendance and a full-time schedule of 37.5 hours per week, normally five days a week. Hours vary according to store needs and may include mornings, evenings, and weekends. The work involves frequent movement and standing, with occasional stooping, sitting, kneeling, crouching, and climbing step stools, as well as lifting at least 50 lbs.

Requirements

Good numerical skills and back-office skills, including inventory and stock management.
Excellent English language skills.
Strong interpersonal and communication skills, including the ability to read, write, and interpret instructional documents.
Ability to communicate effectively with customers, peers, and management, including by telephone with proper etiquette.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Dedication and resilience in finding solutions and moving merchandise in a timely manner.
Authentic ownership, self-awareness, and the ability to act as a passionate role model.
Regular and reliable attendance; normally five days per week.
Ability to work varied hours, including mornings, evenings, and weekends, based on store needs.
Ability to meet the physical demands of the position, including frequent movement and standing and lifting at least 50 lbs.

Nice To Haves

Knowledge of inventory tracking technology.
Knowledge of a second language.
Previous retail sales experience; luxury retail experience is a plus.

Responsibilities

Establish and maintain an organized flow of goods in the stockroom and onto the sales floor.
Organize and maintain the stockroom according to Company standards.
Ensure the accuracy of incoming and outgoing merchandise shipments.
Prepare merchandise for vendor returns, transfers, and customer shipments.
Coordinate ordering, receiving, storing, inventorying, issuing, and shipping stockroom materials and merchandise.
Review records for accuracy and procedural compliance, and assess whether stock levels are adequate.
Proactively execute shipping and receiving processes, report issues to the Manager, and take steps to resolve them.
Collaborate and communicate with the Ferragamo team and store management, proposing remedial measures where needed.
Support the selling process and provide customer service and follow-through to help ensure a high-quality client experience.
Proactively solve inventory-related problems and manage weekly, monthly, and yearly inventory needs.
Prioritize back-of-house responsibilities while responding to ad hoc sales-floor needs and providing exceptional customer service.