Stock Assoc, PT, Ross Park, Pottery Barn

Williams-Sonoma•Pittsburgh, PA

About The Position

The Stock Associate receives shipments, accurately maintains inventory records, maintains stockroom and off-site locations, and helps the sales team replenish the sales floor after shipments or during recovery periods. The role also supports customer service, merchandise handling and delivery preparation, stockroom organization and cleanliness, and other store tasks as assigned. The position requires mobility in the stockroom and on the sales floor, the ability to operate and read scanning equipment and a POS system, and the ability to lift and move merchandise using appropriate equipment and safety techniques. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Additional availability may be required to be scheduled for 20 or more hours per week.

Requirements

  • High school diploma or equivalent preferred.
  • One to two years of customer service experience preferred, as well as stockroom or related work experience.
  • Effective time-management skills and the ability to execute multiple tasks simultaneously.
  • Ability to remain mobile in the stockroom or on the sales floor for extended periods.
  • Ability to operate and read scanning equipment for extended periods.
  • Ability to lift and carry medium-to-large items, weighing up to 100 pounds, using appropriate equipment and safety techniques.
  • Ability to operate a POS system.
  • For Part-Time Flex associates: availability for a minimum of two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts Monday through Thursday. Availability beyond this minimum may be required to be scheduled for 20 or more hours per week.

Nice To Haves

  • Basic product knowledge is preferred but not required.
  • Strong organizational skills and attention to detail.
  • Commitment to high customer-service standards for internal and external customers.
  • Team-oriented, proactive approach and willingness to help colleagues.
  • Curiosity and creativity in finding ways to simplify and streamline processes.
  • Ability to achieve results independently and through teamwork.

Responsibilities

  • Provide high-quality customer service to internal and external customers.
  • Scan shipments when delivered.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Give the supervisor feedback about inventory levels and damaged merchandise.
  • Organize the stockroom by department and category, and place merchandise on appropriate shelves or in off-site locations.
  • Adjust stocking procedures to keep aisles and exits clear.
  • Store, ticket, package, and log merchandise safely so it can be easily located for replenishment.
  • Pack and log merchandise as needed for customer deliveries.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Keep the stockroom clean, swept, free of garbage, and supplies organized.
  • Assist on the sales floor during peak periods or as assigned.
  • Complete daily agenda tasks or other assigned work, including store maintenance, lighting, and cleaning.
  • Follow company policies and procedures.
  • Follow stockroom procedures to minimize company loss.

Benefits

  • Employee discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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