Stock Associate

NetCost Market•Philadelphia, PA
•$0 - $16

About The Position

NetCost Market is seeking a Stock Associate to join its Stock Team. The role supports store operations by maintaining inventory, organizing and presenting merchandise, checking incoming products for accuracy and condition, and keeping work areas clean while following food safety standards. The Stock Associate also assists customers in a friendly, professional, and efficient manner, following NetCost Market’s Customer Service Standards to support customer satisfaction and a positive shopping experience. The position includes working five days a week.

Requirements

  • Be 18 years of age or older.
  • Be able to read, write, and perform simple math problems.
  • Be able to interpret, understand, and follow instructions and solve problems.
  • Be able to work well with others as a team member.
  • Be able to lift up to 50 pounds.

Nice To Haves

  • Ability to deliver friendly, courteous, and prompt customer service.
  • A passion for serving people.

Responsibilities

  • Proactively assist customers according to the Customer Service Standards.
  • Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered.
  • Assist customers who need help while setting up displays or working in the front of the store.
  • Use rolling ladders to retrieve items from stockroom shelves that are difficult to reach.
  • Accurately maintain the company database for stock and inventory items.
  • Build store displays to present special merchandise.
  • Organize and sort items on shelving, bins, and displays according to company standards.
  • Monitor and report missing or lost inventory to management.
  • Verify incoming shipments by comparing invoices with orders and checking that inventory is in excellent condition.
  • Keep the work area clean.
  • Maintain food safety standards.
  • Follow instructions from managerial staff.
  • Serve customers quickly, efficiently, and pleasantly.
  • Respond resourcefully to customer requests and concerns.
  • Provide excellent customer service and help ensure customers have an outstanding shopping experience.
  • Perform other duties as assigned.
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