Stock Associate

JCrew•Santa Clara, CA

About The Position

As a Stock Associate, you support smooth store operations behind the scenes by receiving and replenishing products efficiently on the sales floor, maintaining an organized stock room, packaging customer orders promptly, and assisting with other tasks as needed. The role contributes to exceptional customer experiences and supports an inclusive, collaborative environment centered on product passion.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy while completing tasks.
  • Demonstrate problem-solving skills, champion new ideas, and navigate uncertainty.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Process inbound and outbound shipments while maintaining an organized stock room.
  • Learn and use store shipment systems and comply with merchandise handling guidelines.
  • Maintain presentation standards and act in a manner aligned with brand values.
  • Support the store team in exceeding selling and service expectations for customers.
  • Replenish products on the sales floor and package customer orders promptly.
  • Assist with other tasks as required.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
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