Stock Assoc

Williams-Sonoma • Scottsdale, AZ

2d

About The Position

Receive shipments and accurately maintain inventory records. Maintain the stockroom and off-site locations, and assist the sales team with replenishing the sales floor after shipments or during recovery periods. Provide customer service to internal and external customers while keeping merchandise organized, safely stored, properly ticketed, packaged, logged, and easy to locate for replenishment. The role may also include helping on the sales floor during peak times and completing assigned store maintenance tasks.

Requirements

• High school diploma or equivalent preferred.
• One to two years of customer service experience preferred, with stockroom or related work experience.
• Basic product knowledge preferred but not required.
• Effective time-management skills to execute multiple tasks simultaneously.
• Ability to remain mobile in the stockroom or on the sales floor for extended periods.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items, weighing up to 100 pounds, using appropriate equipment and safety techniques.
• Ability to operate a POS system.
• Full-time associates are expected to have open availability to meet business needs.
• Part-time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must be on two separate days.
• Associates scheduled for 20 or more hours weekly need greater availability beyond the minimum to meet business needs.

Nice To Haves

• Love of organization and strong attention to detail for maintaining accurate inventory records.
• Commitment to high customer service standards for internal and external customers.
• Team-oriented approach and willingness to help colleagues.
• Curiosity and creativity, with an interest in simplifying processes and procedures.
• Demonstrated ability to achieve results independently and through teamwork.
• Proactive, hands-on approach to tasks.

Responsibilities

• Scan shipments as delivered.
• Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
• Provide feedback to a supervisor about inventory levels and damaged merchandise.
• Organize the stockroom by department and category, and place merchandise on appropriate shelves or in off-site locations.
• Adjust stocking procedures to keep aisles and exits clear.
• Ensure merchandise is safely stored, properly ticketed, packaged, and logged, and easily located for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Keep the stockroom clean, swept, and organized, with garbage removed and supplies in order.
• Assist on the sales floor during peak times as assigned.
• Complete tasks on the daily agenda or as assigned, including store maintenance, lighting, and cleaning.
• Comply with company policies and procedures.
• Follow stockroom procedures to minimize company losses.
• Provide a high level of customer service to internal and external customers.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Competitive salaries and comprehensive health benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED