Stock Assoc

Williams-Sonoma • Phoenix, AZ

7h

About The Position

The Stock Associate receives shipments and accurately maintains inventory records. The role maintains the stockroom and off-site locations, and assists the sales team with replenishing the sales floor after shipments or during recovery periods. Associates may also help on the sales floor during peak periods and complete assigned store maintenance tasks.

The position requires careful organization and safe storage of merchandise, accurate scanning and logging, and attention to inventory levels and damages. Associates follow company policies and stockroom procedures designed to minimize loss, while providing strong service to internal and external customers. The posting describes both full-time and Part-Time Flex scheduling; full-time associates need open availability, while Part-Time Flex associates must meet specified weekday and weekend availability requirements.

The work involves mobility in the stockroom and on the sales floor, operating scanning equipment and a POS system, and lifting and moving merchandise using appropriate equipment and safety techniques. The posting lists lifting capacities of up to 100 pounds for stockroom duties and up to 75 pounds in the physical requirements section.

Requirements

• High school diploma or equivalent preferred.
• One to two years of customer service experience preferred, as well as stockroom or related work experience.
• Basic product knowledge preferred but not required.
• Effective time-management skills to execute multiple tasks simultaneously.
• Ability to remain mobile in the stockroom or on the sales floor for extended periods.
• Ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items weighing up to 100 pounds, using appropriate equipment and safety techniques.
• Ability to operate a POS system.
• Ability to lift and mobilize medium-to-large items weighing up to 75 pounds, using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Weekend availability must cover two separate days.
• Part-Time Flex associates scheduled for 20 or more hours weekly must have greater availability to meet business needs.
• Strong organization and attention to detail in maintaining inventory records.
• Customer-service orientation, teamwork, initiative, and the ability to achieve results independently and collaboratively.

Nice To Haves

• High school diploma or equivalent.
• One to two years of customer service experience.
• Stockroom or related work experience.
• Basic product knowledge.

Responsibilities

• Provide high standards of customer service to internal and external customers.
• Scan shipments as delivered.
• Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
• Provide feedback to a supervisor about inventory levels and damaged merchandise.
• Organize stockroom merchandise by department and category; place it on appropriate shelves or in off-site locations.
• Adjust stocking procedures to keep aisles and exits clear.
• Store, ticket, package, and log merchandise safely so it can be located easily for replenishment.
• Pack and log merchandise for customer deliveries as required.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Keep the stockroom clean, swept, and organized, including removing garbage and organizing supplies.
• Assist on the sales floor during peak times and as assigned.
• Complete tasks on the daily agenda or as assigned, including store maintenance, lighting, and cleaning.
• Comply with company policies and procedures.
• Follow stockroom procedures to minimize company loss.

Benefits

• Competitive salaries and comprehensive health benefits.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, including dental and vision insurance and same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED