Stewards Supervisor

Marriott•Philadelphia, PA

1d•Onsite

About The Position

This position is responsible for directing and assisting stewards to make cleanup more efficient. The role involves ensuring proper water temperature and chemical levels for cleaning, documenting these levels, and assisting with banquet plate-ups. The supervisor will also support cooks and kitchen staff with various tasks, provide them with needed items, and support banquets and buffets by transporting items and ensuring adequate stock. Returning cleaned items to their proper locations and operating/maintaining cleaning equipment such as the dishwashing machine, hand wash stations, pot-scrubbing station, and trash compactor are key duties. Additionally, the role involves assisting management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Adherence to all company and safety/security policies and procedures, reporting accidents and unsafe conditions, and completing safety training are required. Maintaining a clean and professional appearance, protecting company assets, and welcoming guests according to company standards are also part of the role. Developing positive working relationships, supporting team goals, and ensuring quality standards are met are essential. Physical requirements include moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without assistance, standing, sitting, or walking for extended periods, and performing movements like reaching overhead, bending, twisting, pulling, and stooping. The ability to move over sloping, uneven, or slippery surfaces and perform other reasonable job duties as requested by supervisors is also necessary.

Requirements

High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
At least 1 year of supervisory experience.

Responsibilities

Direct and assist Stewards in order to make clean up more efficient.
Ensure water temperature, and chemical levels are appropriate for cleaning and documented.
Assist with Banquet plate-ups.
Assist cooks and kitchen staff with various tasks as needed.
Provide cooks with needed items.
Support banquet and buffet by transporting and ensuring adequate stock.
Return cleaned items to proper locations.
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Stand, sit, or walk for an extended period of time.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move over sloping, uneven, or slippery surfaces.
Perform other reasonable job duties as requested by Supervisors.