Stewarding Supervisor (TEMP) - The Langham, Pasadena

Langham Hospitality Group•United States,

4d•$29 - $31•Onsite

About The Position

Our innovative and growing company is hiring for a stewarding supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride. Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Requirements

Thorough knowledge of Food and Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
Ability to walk, stand and or bend continuously to perform essential job functions.
Ability to communicate in English, both orally and in writing, with guests and associates.
Ability to use patience, tact and diplomacy to defuse anger and to collect accurate information to resolve problems.
Ability to work under pressure and handle stressful situations during busy periods.
Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance.
Must be able to work a flexible schedule, to include AM and PM shifts, weekends and holidays
Closely work together with the Head Chef on development of the department according to divisional objectives
High School diploma required.
Minimum one year supervisory experience, preferably in a full service stewarding operation
Ability to obtain any government required license or certificate.

Nice To Haves

Degree in Hotel and Restaurant Management preferred.
CPR Certification and/or First Aid Training preferred.

Responsibilities

Assists Executive Steward/Stewarding Assistant Manager with administrative duties
Conduct regularly scheduled inventories
Maintain cleanliness of back of the house Food & Beverage areas, including silverware, cutlery, glassware
Lead, teach, coach and inspire a team of stewarding staff including Stewarding Attendants, Pot Washers.
Ensure all Stewarding Colleagues arrive for their scheduled shift punctually and in clean and correct uniform, Following up on any report of tardiness or failure to sign in or out
Conduct a daily line-up with all colleagues to pass on events and information
Review all Kitchen and Banquet Set-ups and ensure that they are completed accurately and on time
When required, ensure food and supplies are delivered to the correct location in a timely fashion
Conduct Individual Development Discussions, and Performance Reviews as assigned on a Monthly basis
Conduct Performance Discussions for Stewarding Colleagues, ensuring that all Progressive Corrective Action forms are completed correctly and forwarded to the Stewarding Manager.
Ensure all operating equipment is in solid working condition, properly stored and keep consistent control of par stock
Monitor and enforce hygiene standards in accordance with the hotel requirement
Ensures the operating equipment is cleaned and handled in a proper way in order to prolong its use
Maintain inventory and partner with Engineering on breakage prevention control
Ensures all F&B outlets are efficiently equipped, and all equipment are handled properly in the daily operation
Maintain cleanliness of back of the house Food & Beverage areas, including silverware, cutlery, glassware, etc
Direct staff in maintaining the cleanliness of the back of the house areas, which include; all kitchens, storage areas, dumpster, loading dock, banquet areas, and ware washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements.
Maintain the inventory and coordinate the distribution of all big four items: china, glassware, and silver which also include visual inspection to ensure cleanliness, storage, and safe transportation.
Perform general/routine cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Report duty as scheduled by direct supervisor according to operating hours.
Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.