Stewarding Supervisor (Vanderpump Hotel LV)

Caesars Entertainment•Las Vegas, NV

13h•Onsite

About The Position

The Stewarding Supervisor is responsible for standardizing, maintaining, and continuously improving quality of cleanliness and maintenance in all back of house F&B areas. Responsibilities Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on customer interaction. Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with teams. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, completes performance reviews timely. Supervises the cleaning necessary to meet the requirements of the Las Vegas Health Department. Assists in the training and supervision of department staff. Assists in the daily inspections of all Food & Beverage back of the house areas for cleanliness and maintenance of equipment. Ensure that cleanliness of all cooking equipment, floors and walls is maintained. Responsible for training staff in the use of necessary chemicals and proper methods for cleaning. Responsible for the delegation of job duties to work force. Assists in maintaining the stock of china, glassware, silverware and other operating supplies. Oversees the disposal of trash and garbage. Assured that restaurants are properly supplied with dishes and silverware

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Two years in a high-volume business cleaning kitchen equipment as a supervisor.
5 years’ experience as Stewarding Supervisor in a Hotel/Casino with high volume food and beverage outlets.
In-depth knowledge of the latest cleaning and sanitation practices including chemicals
Passionate approach to streamline operational procedures and increase productivity of department
Excellent communication and administration skills
Passion to explore and test latest technologies
Applies best industry best practices
Ability to maintain and further develop the standards set by Caesars Entertainment
Work requires effective communication in English, both verbal and written form in a professional manner
Must present a neat and professional appearance
Flexibility with working various shifts
Nevada Food Handlers’ Certification
Requires mobility
Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds
Ability to work in confined spaces
Eye/hand coordination and manual dexterity
Ability to distinguish letters, symbols, and colors
Normal vision and hearing range
Requires mobility
Operate in a working environment that is subject to varying levels of cold, heat, and noise
Observe and direct the actions of subordinates and inspect any areas for which responsible
Review and comprehend all necessary documentation
Use the equipment associated with the position
Effectively and efficiently move around kitchen and restaurant areas
Work is physical in nature and requires physical mobility, including but not limited to bending, carrying, climbing, reaching, and twisting- these actions are required to monitor and inspect restaurants
Must be able to lift up to 50 lbs.
Must be able to obtain ServSafe Certification

Nice To Haves

Bilingual abilities are preferred but not required

Responsibilities

Standardizing, maintaining, and continuously improving quality of cleanliness and maintenance in all back of house F&B areas
Demonstrating a high level of commitment and energy in all endeavors
Demonstrates superior customer service skills and acts as a positive role model for all employees
Conveys positive energy and enthusiasm focusing on customer interaction
Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements
Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with teams
Immediately addresses service issues and follows up to ensure guest satisfaction
Keeps team well informed of property promotions and events
Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them
Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy
Addresses employee performance issues, coaches for improvement and provides ongoing feedback
Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance
Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, completes performance reviews timely
Supervises the cleaning necessary to meet the requirements of the Las Vegas Health Department
Assists in the training and supervision of department staff
Assists in the daily inspections of all Food & Beverage back of the house areas for cleanliness and maintenance of equipment
Ensure that cleanliness of all cooking equipment, floors and walls is maintained
Responsible for training staff in the use of necessary chemicals and proper methods for cleaning
Responsible for the delegation of job duties to work force
Assists in maintaining the stock of china, glassware, silverware and other operating supplies
Oversees the disposal of trash and garbage
Assured that restaurants are properly supplied with dishes and silverware