Housekeeping Floor Manager (The Vanderpump Hotel LV)

Caesars Entertainment•Las Vegas, NV

3d•Onsite

About The Position

The Housekeeping Floor Manager at The Vanderpump Hotel LV is responsible for leading and supervising a daily staff of 16-20 employees. This role involves conducting suite inspections for cleanliness, upholding all hotel and departmental policies, and reporting maintenance discrepancies. The manager must enforce OSHA and Safety policies, ensure tower public areas are clean and well-maintained, and monitor supply levels. They will initiate corrective actions when standards are not met and work closely with Status Board Operators to communicate room status. The position requires good judgment regarding employee and guest safety, strong customer service skills, and familiarity with guestroom cleaning techniques, including industrial carpet and floor care. The ability to maintain a consistent pace throughout the shift is essential.

Requirements

Must be familiar with guestroom cleaning techniques to include industrial carpet and floor care, as well as basic guestroom cleaning.
Must have good communication and written skills.
Strong management skills required.
Able to walk long periods of time.
Knowledge of chemicals and cleaning equipment
Knowledge of project management and scheduling.
Comprehensive computer knowledge, i.e. Microsoft Word, Excel, Groupwise; AS400: LMS
Ability to work in smoking areas.
Ability to work in pet friendly areas.
Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day.
The physical ability to stand and/or walk continuously for duration of shift.
The physical ability to climb stairs, balance, bend/stoop, and kneel continuously.
The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.
The physical ability to use both hands for continuous grasping.
The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.
The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.
Ability to safely operate motorized equipment
Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.
Ability to maintain regular, predictable attendance according to schedule
Proficient in English Verbal and Written.
21+ years of age
Fast paced environment, multiple tasks to be handled under time constraint.
Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner.

Nice To Haves

Previous Housekeeping managerial experience preferred.
Knowledge of the Culinary Union contract a plus.
May be required to use small step stool to reach high areas of assigned cleaning.

Responsibilities

Lead and supervise a daily staff of 16-20 employees effectively.
Conduct suite inspections for cleanliness and uphold standards.
Uphold all hotel and departmental policies and procedures.
Report all maintenance discrepancies and situations in a timely manner and effectively follow through.
Enforce all OSHA and Safety policies and procedures.
Ensure all tower public areas are cleaned and well-maintained upholding hotel standards.
Monitor all supplies and amenity levels in assigned areas.
Initiate positive or corrective action when standards are being consistently met or neglected.
Work closely with Status Board Operators communicating accurate room status information to the front office staff.
Make good sound judgment decisions regarding employee and guest safety as well as professional customer service skills.
Maintain a consistent pace throughout the shift.