Steward (Grave Shift)

Gila River Resorts & Casinos • Phoenix, AZ

4d

About The Position

The Steward maintains the casino and food and hospitality areas by sweeping, mopping, cleaning, and organizing. The team member may also assist with banquet setup, including arranging tables and chairs and making other preparations related to catering and food service. The role requires demonstrating the GILA WAY and providing excellent guest service to internal and external guests.

The Steward maintains sanitation standards for reusable items and cleans and sanitizes food service areas and equipment. The position also involves following safety and food-service policies, removing trash, and keeping loading and receiving areas clean and safe. The team member completes assigned duties and projects and maintains dependable attendance.

Requirements

• High school diploma or equivalent preferred.
• Acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) certification, and other required compliance training.
• Ability to demonstrate the GILA WAY: greet guests, interact positively with guests, listen actively, and appreciate guests.
• Excellent guest service skills and strong telephone etiquette.
• Self-starter able to follow up and complete tasks in a timely manner with minimal supervision.
• Ability to establish and maintain effective working relationships and gain the cooperation of guests and fellow team members.
• Strong written and oral interpersonal and communication skills.
• Have, or be able to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to the position.

Responsibilities

• Promote and provide excellent guest service to internal and external guests.
• Complete assigned duties and tasks.
• Ensure previously used items are sanitary, clean, and free of contamination risk.
• Use and implement M.S.D.S. criteria, food and product safety practices, and Food & Beverage Policies & Procedures.
• Remove trash and maintain loading and receiving areas in a safe and clean condition.
• Clean and sanitize food service areas and equipment.
• Maintain dependable attendance with extremely infrequent absences or lateness.
• Perform other special projects and duties as assigned.
• Assist with banquet setup, including setting up tables, chairs, and other catering and food-service preparations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED