Steward Supervisor - Overnight (Aruba Marriott Resort)

Marriott•Palm Beach, FL
•Onsite

About The Position

The Steward Supervisor directs and assists Stewards to make cleanup more efficient. The role ensures that water temperature and chemical levels are appropriate for cleaning and documented. It assists with banquet plate-ups, supports cooks and kitchen staff with various tasks and supplies, and helps banquet and buffet operations by transporting items and maintaining adequate stock. The supervisor returns cleaned items to their proper locations and operates and maintains cleaning equipment and tools, including dishwashing machines, hand-wash stations, pot-scrubbing stations, and trash compactors. The position also assists management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions; completing safety training and certifications; maintaining a clean and professional appearance; protecting confidential information and company assets; and providing courteous guest service. The supervisor communicates professionally, builds positive working relationships, supports team goals, and ensures quality standards. Physical duties include handling objects weighing up to 50 pounds without assistance, standing, sitting, or walking for extended periods, reaching, bending, twisting, pulling, stooping, and moving over sloping, uneven, or slippery surfaces. Other reasonable duties may be assigned by Supervisors.

Requirements

  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to stand, sit, or walk for extended periods and to reach overhead and below the knees, bend, twist, pull, and stoop.
  • Ability to move over sloping, uneven, or slippery surfaces.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • No license or certification is required.

Responsibilities

  • Direct and assist Stewards to make cleanup more efficient.
  • Ensure water temperature and chemical levels are appropriate for cleaning and documented.
  • Assist with banquet plate-ups and support cooks and kitchen staff with tasks and needed items.
  • Support banquet and buffet operations by transporting items and ensuring adequate stock.
  • Return cleaned items to their proper locations.
  • Operate and maintain cleaning equipment and tools, including dishwashing machines, hand-wash stations, pot-scrubbing stations, and trash compactors.
  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests according to company standards and anticipate and address their service needs.
  • Communicate clearly and professionally, maintain positive working relationships, and support team goals.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.
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