Steward Supervisor - grave shift

Treasure Bay LLC•Biloxi, MS

1d•Onsite

About The Position

The Steward Supervisor is responsible for overseeing the flow of stewarding activity within the kitchen, dining area, and bars. This role involves hiring, training, and evaluating dish, pot, and cleaning staff, and coordinating the sanitary maintenance of the physical plant, service wares, and equipment. The supervisor is expected to develop, appraise, and coach personnel, orienting and training them in property and department policies and procedures. They will supervise, coordinate, and participate in activities to maintain sanitation and safety standards, fostering an open and welcoming atmosphere that promotes skill enhancement and holding crewmembers accountable for departmental standards. Additionally, the role requires maintaining inventory levels of china, glass, flatware, chemicals, and other supplies, estimating consumption, and ordering cleaning supplies. The supervisor will monitor trash removal, maintain clean and safe conditions around dumpsters and grease receptacles, and provide ideas for new products, services, and processes. They will also utilize staff for special event setup and breakdown, assist in implementing training programs for dishwashing, maintenance, sanitation, and safety, and stay up-to-date with chemicals and electrical equipment. Training subordinates on MSDS sheets, updates, and manuals is also a key responsibility. The Steward Supervisor oversees cleanliness, service, and productivity standards daily, coordinating training to achieve these standards, and ensures a safe work environment by complying with guidelines, identifying and addressing hazards, and reporting them to Risk Management. This position requires presence during high volume shifts, including nights, weekends, and holidays, and performing other duties as assigned.

Requirements

High school diploma or equivalent
Minimum of 2 years as a Steward Supervisor in a similar resort/casino setting.
Speak clearly and listen attentively to all crewmembers and guests.
Stand and exert well-paced mobility for periods up to four hours in length.
Lift pots, pans, etc., up to 40 pounds in weight.
Read and write to facilitate the communication process.
Excellent organizational skills.

Nice To Haves

Serv Safe certification is a plus.

Responsibilities

Responsible for the flow of stewarding activity in the kitchen, dining area and bars.
Hire, train and evaluate dish, pot and cleaning staff and coordinate sanitary maintenance of physical plant, service wares and equipment in all kitchens and bars.
Develop, appraise and coach personnel for improvement as appropriate.
Orients and trains stewarding personnel in property and department policies and procedures.
Supervise, coordinate and participate in the activities of stewards and other kitchen personnel engaged in maintaining sanitation and safety standards.
Maintains an open and welcoming atmosphere that promotes skill enhancement.
Holds crewmembers accountable for standards which have been set by the department.
Maintains inventory levels of all china, glass, flatware, chemicals and all supplies associated with department needs.
Estimates supply consumption and ordering of cleaning supplies.
Monitors removal of all trash from kitchens to the appropriate receptacles.
Maintains clean and safe conditions around dumpster area as well as the area around the grease receptacle.
Provide ideas and suggestions for new products, services, technology and process.
Utilize staff to assist in the set up and breakdown of special events around the property.
Assists in implementing ongoing training programs for dishwashing, maintenance, sanitation and safety.
Keeps up-to-date with knowledge of (and use of) chemicals and electrical equipment used in the department.
Trains all subordinates on all MSDS sheets, updates and manuals.
Oversees cleanliness, service and productivity standards for all areas on a daily basis and coordinates training programs to achieve standards.
Ensures a safe work environment for all crewmembers through compliance with established guidelines: identifies and takes action to address safety hazards and reports such to Risk Management.
Present during high volume shifts to include nights, weekends and holidays.
Performs other duties as assigned to support the efficient operation of the department.