Steward Supervisor

Rivers Casino Careers•Portsmouth, VA
•Onsite

About The Position

Assists Executive Steward with all aspects of the operation of the Stewarding department. This role involves supervising Stewards and Night Cleaners, primarily during the GRAVE shift. The incumbent will perform administrative duties such as ordering supplies, taking inventory, and communicating with staff regarding schedules and issues. They will also assist with scheduling, review time sheets, and make decisions regarding staffing. Maintaining kitchen cleanliness and hygiene to high standards is a key responsibility, along with executing special cleaning assignments and working hands-on when necessary.

Requirements

  • Minimum 2 year+ plus years’ experience supervising in a commercial food service operation or similar operation.
  • Reliable self-starter with an open mind and a positive attitude.
  • Excellent verbal communication skills.
  • Pays particular attention to quality and details.
  • Excellent interpersonal and communication skills and the ability to work effectively with others regardless of their skills or background.
  • Demonstrates the ability to establish credibility and rapport with others.
  • Prolonged periods of standing and working at a table.
  • Must be able to lift up to 35 pounds at times.
  • Ability to work flexible shifts and days of the week, including holidays.
  • Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.

Responsibilities

  • Assists Executive Steward with all aspects of the operation of the Stewarding department.
  • Supervises Stewards and Night Cleaners.
  • Orders supplies, materials, and equipment.
  • Takes inventory of supplies, materials, and equipment.
  • Communicates verbally and in writing to Executive Steward, other Supervisors, and staff regarding issues or changes in cleaning schedule, set-ups, staff changes, amount of time required to perform a task, set-up or breakdown, or problem situations.
  • Fills out accident or incident report forms.
  • Assists in scheduling of shifts.
  • Reviews time sheets.
  • Makes independent decisions regarding staffing levels and shift coverage.
  • Maintains and cleans the kitchen during the shift.
  • Maintains cleaning standards in all areas.
  • Works Hands-On when necessary, leads by example.
  • Executes special cleaning assignments.
  • Supports all kitchen team members & the Executive Steward to ensure that kitchen hygiene & cleanliness meets & where possible exceeds standards.
  • Performs any other duties as assigned.
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