Steward/Dishwasher, Kitchen

MCR Hotels•Charlotte, NC

12d

About The Position

The Steward/Dishwasher cleans dishes and kitchenware in a food service environment, ensuring the kitchen has a steady supply of clean plates, bowls, silverware, pots, pans, and glasses. The position also supports kitchen preparation, cleaning, waste removal, and, as needed, table bussing. Team members are expected to contribute to clean, friendly, well-organized, and safe hotel operations. They should provide welcoming service to guests, maintain clean workspaces, complete checklists accurately and on time, communicate professionally, and collaborate with colleagues. The role may include helping clean guest rooms and public spaces as needed. Employees must wear an approved, clean uniform and nametag and maintain appropriate grooming. The schedule must be flexible, with availability for days, nights, holidays, and weekends based on hotel needs. Employees are expected to arrive on time, follow scheduled clock-in and clock-out procedures, and provide notice when unable to work a scheduled shift. The role involves sustained standing and walking, repetitive hand and wrist movements, and carrying supplies and other items.

Requirements

A positive attitude and willingness to learn.
Ability to follow instructions and assigned tasks and meet deadlines.
Ability to provide friendly service to guests.
Flexible availability for days, nights, holidays, and weekends based on hotel needs.
Arrive and clock in on time; follow scheduled clock-in and clock-out procedures, including for breaks.
Provide sufficient notice to the supervisor when unable to work a scheduled shift.
Ability to perform the physical demands of the role, including sustained standing and walking, repetitive hand and wrist movements, and carrying supplies and other items.

Nice To Haves

Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

Prioritize loads of different types of crockery and kitchenware.
Hand-wash dishes that may not fit in the dishwasher.
Load and unload the dishwasher.
Place dishes to dry, then sort and put away clean dishes and cutlery.
Perform prep work.
Take garbage and trash to the dumpster area.
Bus tables when required.
Wash work areas, refrigerators, cooking equipment, walls, and floors.
Assemble, maintain, and break down the dish machine.
Keep workspaces clean, organized, and safe.
Complete operational checklists accurately and at designated times and provide accurate, timely shift handover reports.
Greet guests warmly and provide friendly service.
Communicate clearly and professionally and collaborate with the team.
Assist with cleaning guest rooms and public spaces as needed.
Follow assigned tasks and other job-related instructions.