About The Position

The Sterile Processing Technician/Clinical Assistant decontaminates and processes clinic and surgical instruments and equipment while also providing patient care and related administrative support. The role supports clinical operations at Twin Cities Orthopedics’ Edina and Eden Prairie locations. It is full-time, Monday through Friday, with varying hours. The position prepares, assembles, wraps, and sterilizes instruments and supplies; maintains sterile processing and exam rooms; and supports patient flow and care under provider direction. Depending on clinic needs, the employee may support multiple specialties and assist with care coordination, medical supply management, and patient calls.

Requirements

  • High school diploma, GED, or equivalent.
  • Sterile Processing Technician certification.
  • Ability to understand processes, procedures, quality assurance, chemicals, and medical instruments used in sterile processing.
  • Ability to follow applicable regulatory standards and company policies, procedures, practices, and business ethics guidelines.
  • Ability to comply with applicable laws and regulations, including HIPAA, Stark, OSHA, and employment laws.
  • Ability to demonstrate attention to detail and perform tasks accurately.
  • Prompt and reliable attendance.
  • Ability to work efficiently and productively, handle interruptions appropriately, meet deadlines, and prioritize workload.
  • Ability to communicate respectfully and professionally in person, by phone, and by email.
  • Ability to apply logical thinking to define problems, establish facts, and draw valid conclusions.
  • Ability to frequently lift up to 50 pounds independently and occasionally lift up to 100 pounds with assistance.
  • Ability to stand, walk, bend, and move continuously throughout the shift and frequently push, pull, and reach.
  • Visual acuity to read electronic and paper documents.
  • Auditory ability to participate clearly in phone or video calls.
  • Manual dexterity to operate standard office equipment, including a computer, phone, and printer.

Nice To Haves

  • Certified Medical Assistant (CMA), Certified Athletic Trainer (AT-C), or Certified Nursing Assistant (CNA) credential, or equivalent experience.
  • Understanding of medical terminology, anatomy, and physiology.

Responsibilities

  • Decontaminate, assemble, wrap, and sterilize clinic and surgical equipment, supplies, and instruments.
  • Assess equipment function and operational adequacy, and distinguish operator error from equipment issues.
  • Follow cleaning checklists and applicable sanitary, infection-control, safety, and regulatory standards.
  • Maintain a clean and safe work environment and apply aseptic technique, standard precautions, and transmission-based precautions.
  • Assist with procurement and maintenance of sterile processing inventory.
  • Prepare, stock, and clean the sterile processing room and exam rooms.
  • Room patients, prepare them for examinations, and help maintain an efficient, organized clinical flow.
  • Gather and verify pertinent patient information and compile patient medical data.
  • Assist with entering patient information into the electronic health record and ensure coding requirements are followed.
  • Prepare for injections, change dressings, apply durable medical equipment, and remove sutures or staples under provider direction.
  • Apply and remove casts.
  • Under direct provider supervision, enter medical orders for medications, laboratory services, imaging studies, and other auxiliary services in the computerized provider order entry system.
  • Support multiple specialties as needed.
  • May assist the Care Coordinator with patient care services.
  • May assist with medical supply inventory and ordering.
  • May screen patient calls, respond to patients in a timely manner, and document phone messages in the patient’s electronic chart.
  • Perform other duties as assigned.

Benefits

  • Medical plan, including a maternity bundle, for employees working 30 or more hours per week (60 hours per pay period).
  • Dental and vision plans for employees working 30 or more hours per week (60 hours per pay period).
  • Tuition reimbursement for employees working 30 or more hours per week (60 hours per pay period).
  • 401(k) profit sharing for all employees, regardless of hours worked.
  • Employee Assistance Program for all employees, regardless of hours worked.
  • Lifetime Fitness Subsidy.
  • Car rental discounts.
  • Home, auto, and pet insurance savings programs.
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