Steakhouse Manager

Valley Forge Casino Resort•King of Prussia, PA

About The Position

Monitor and oversee the operation of the assigned restaurant to ensure compliance with company standards, policies, procedures, and all applicable federal, state, and local liquor, health, and safety regulations. Handle personnel matters, including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging employees. Ensure prompt and courteous customer service and resolve guest complaints appropriately and in a timely manner. Assist the Director with budget goals and objectives and monitor the department’s financial aspects. Represent the Food and Beverage Department in internal and external employee-related matters.

Requirements

  • Must be at least 21 years of age.
  • Excellent customer service and communication skills.
  • Ability to stand and walk for extended periods throughout a shift.
  • Ability to lift or maneuver up to 25 pounds.
  • Ability to obtain and maintain necessary licenses and/or certifications.

Nice To Haves

  • One year of restaurant management experience preferred.

Responsibilities

  • Monitor and oversee restaurant operations for compliance with company standards, policies, procedures, and applicable liquor, health, and safety regulations.
  • Interview, hire, train, schedule, coach, evaluate, promote, counsel, and discharge employees as needed.
  • Ensure prompt and courteous customer service and resolve guest complaints appropriately and promptly.
  • Assist the Director with budget goals and objectives and monitor departmental financial matters.
  • Represent the Food and Beverage Department in internal and external employee-related matters.
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