Station Administrative Coordinator - PHX

Southwest Airlines • Phoenix, AZ

1d • $24 - $27 • Onsite

About The Position

The Station Administrative Coordinator supports Southwest Airlines Ground Operations by helping keep airport station activities organized and running smoothly. The role assists Employees and Leaders with onboarding-related items, station supplies, schedules, paperwork, communications, reporting, and financial administration. Coordinators support Airport Operations Teams and partner departments, respond to internal and external Customer questions, and help the station meet operational and administrative requirements.

The position involves general clerical work, station financial processing, records and document control, pass requests, phone and mail administration, purchasing and supply distribution, and coordination of meetings and cross-departmental projects. It also requires careful handling of confidential and sensitive information and the ability to organize multiple concurrent assignments accurately and on time.

Shifts are assigned based on seniority and may include early mornings, late evenings, weekends, and holidays. Applicants must be at least 18, meet local airport requirements, and be able to obtain a SIDA badge. External applicants must currently reside in Arizona. The position requires U.S. citizenship or current authorization to work in the United States; sponsorship is not available.

Requirements

• High School Diploma or GED.
• At least 1 year of relevant work experience.
• Proficiency with Microsoft Office products, including Word, PowerPoint, Outlook, and Excel.
• Ability to deliver high-quality results independently and as part of a team, including under tight time constraints and with competing priorities.
• Self-motivation and ability to work with minimal direct supervision.
• Good judgment when handling confidential or sensitive information.
• Ability to help define problems and challenges and support realistic solutions, including through influencing strategies.
• Ability to support assignments and projects owned across departments.
• Ability to listen actively, take notes, and organize meeting materials.
• Ability to communicate formally and effectively, in writing and verbally, with Customers, subject matter experts, and Leaders at various organizational levels.
• Ability to organize and balance multiple concurrent assignments with accuracy, attention to detail, and timely delivery.
• Ability to plan and support special events such as luncheons and meetings.
• Ability to follow Leadership direction effectively.
• Ability to obtain a SIDA badge and meet all local airport requirements.
• Ability to perform work from a limited-space workstation, desk, or office area for extended periods.
• Ability to communicate and interact in English to meet job demands.
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy.
• Ability to lift 30 pounds.
• Maintain a well-groomed appearance in accordance with Company standards.
• Be a U.S. citizen or have authorization to work in the United States; work authorization sponsorship is not available.
• Be at least 18 years of age.
• Comply with Company attendance standards.
• External applicants must currently reside in Arizona.
• External applicants will not be considered if they interviewed by phone, virtually, or in person for the Station Administrative Coordinator position at PHX within the past 12 months and were not selected.

Nice To Haves

• Administrative experience.

Responsibilities

• Provide friendly service and maintain positive relationships with internal and external Customers while resolving questions, discrepancies, and procedural problems within established timeframes.
• Develop and maintain understanding of Ground Operations and effective relationships with Ground Operations partner departments.
• Perform general clerical tasks, including filing, distributing items and documents, answering phones, and processing mail.
• Manage station financials, including verifying Station Sales monies, preparing bank deposits, and reconciling and maintaining petty cash.
• Process, verify, balance, and reconcile expense reports, invoices, and Leaders’ purchasing cards for accounts payable; audit records and provide balancing reports to Leaders weekly or as needed.
• Order, maintain, distribute, and audit accountable documents.
• Prepare and process station-level pass requests.
• Maintain station and staff phone lists, organizational charts, and conference room schedules.
• Protect confidential, proprietary, and sensitive Company and personal information, including Employee files, in accordance with Company guidelines.
• Maintain and archive historical records, documenting changes and revisions to memos, project files, presentations, spreadsheets, and other materials.
• Serve as the primary resource for ensuring Internal Customer Care notifications are completed.
• Disseminate correspondence and information through Company email and board mail as required.
• Procure and distribute Station supplies.
• Coordinate station keys, distribute badges, administer parking, and perform other miscellaneous station duties.
• Support cross-departmental projects and initiatives through communications, meeting coordination, preparation and organization of materials, schedule preparation and distribution, document preparation, timeline documentation, luncheon planning, and event coordination.
• Prepare and coordinate detailed special, real-time, and recurring reports concerning operational and non-operational procedures and processes.
• Perform other job duties as directed by Employee’s Leaders.

Benefits

• Free travel on any open seat on Southwest flights for the Employee and eligible dependents.
• Company dollar-for-dollar 401(k) match contribution of up to 9.3% of eligible earnings, subject to the plan’s vesting schedule; contributions may vary by position.
• Potential annual profit-sharing contribution to the Southwest Retirement Savings Plan, subject to vesting and Company discretion.
• Competitive health insurance for the Employee and eligible dependents.
• Health plan coverage options that start from the first day of employment, with enrollment within 30 days and coverage retroactively available to the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED