State Services Coordinator- Region 3 Field Office- Atlanta

Georgia Department of Revenue•Atlanta, GA

11d•Remote

About The Position

The State Services Coordinator develops service plans with and monitors services for individuals with intellectual or developmental disabilities (IDD) who have been screened and determined eligible for State Funded Services. The field-based position covers assigned counties and provider locations, with supervision from the Regional Field Office and general supervision for caseload duties. The role requires travel 70–80% within DeKalb, Rockdale, Newton, and Gwinnett counties. The position is listed as remote. The coordinator communicates with individuals, families, and authorized parties to understand changing circumstances and support needs; helps individuals choose state-funded service providers; reassesses needs and risks; schedules and facilitates Individual Support Plan (ISP) meetings; and develops ISPs. The coordinator also maintains knowledge of community resources and contacts, follows HIPAA and DBHDD confidentiality policies, reports concerns involving abuse, neglect, exploitation, or immediate risk, and monitors ISP implementation, effectiveness, and individual health and safety through visits and documentation reviews.

Requirements

Bachelor’s degree in a related field from an accredited college or university and two years of job-related experience; or two years of experience at the lower-level Social Services Program Coordinator 1 (SSP030) or an equivalent position.
Some positions require eligibility for licensure.
Meet any applicable position-specific evaluations, vaccination, licensure, or certification requirements. Licenses must be current and permit practice in Georgia.
A national and state background check is required as a condition of employment.

Nice To Haves

Experience with or knowledge of individuals with intellectual or developmental disabilities, Medicaid waivers, and DBHDD I/DD services.
Experience working successfully without daily contact with a supervisor.
Spanish fluency.

Responsibilities

Communicate with individuals in a manner suited to their abilities to gather required information, and communicate with families and authorized parties about changing circumstances, current needs, and support needs.
Help individuals with IDD choose state-funded service providers by providing provider information and facilitating meetings with potential providers.
Periodically reassess individuals’ needs, hopes, and desires, along with risks and protections.
Schedule and facilitate ISP meetings.
Develop Individual Support Plans (ISPs).
Develop and maintain knowledge of community resources and a network of community contacts, and use that knowledge to educate and advise families, providers, and caregivers as appropriate.
Comply with HIPAA and DBHDD policies regarding confidentiality of protected health information.
Report concerns of abuse, neglect, exploitation, or immediate risk to an individual as required by policy.
Systematically monitor ISP implementation and effectiveness, and the health and safety of each individual on the caseload, through visits and documentation reviews.