Responsible for supporting individuals and providers by assuring individuals have initial and ongoing access to recommended services; providers are implementing service models within established guidelines; and actively facilitating access to recommended services. Facilitate the expedited transition of individuals into recommended ADA Services (ACT, CST, ICM, and ADA CM) and to promote efficient and effective use of programmatic resources. Community Participation Attend relevant community meetings such as RCCs & CCM, Quarterly Collaborative meetings for ACT, CST, ICM, and ADA CM conferences, Regional meetings and other meetings as assigned. Accompany provider staff to meet with individuals in need of intensive services and/or in need of engagement to continue services. Assist in the development, planning and presentation of training to stakeholders, community and within the newly form Hospital Community Training series. Respond to Calls and Request for information Provide education to consumers and/ or families regarding Regional Office roles and responsibilities, service design, delivery and availability of services within their communities and the process of accessing support/ services. Accepts calls or other forms of communication regarding community complaints or concerns, gather all available information and help resolve on a local level when possible. Report to responsible entity and chain of command. Training and Continuing Education Participate in applicable training and continuing education courses to remain abreast in the counseling and Behavioral Health field. Attend and complete all statewide training requirements to include HIPPA compliance and Ethics Training and remain in compliance with these laws and guidelines. Adheres to HIPAA Regulations: Has been trained and adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act ("HIPAA"), as applicable by Agency policy. Adheres to DBHDD Policies and Procedures: Has been advised of and adheres to all established policies, procedures, rules, and regulations as a condition of employment. Understand the responsibility of being aware of the content of DBHDD Human Resources policies, including, but not limited to, the Standards of Conduct and Ethics in Government, Smoking, Unlawful Discrimination, Sexual Harassment, Use of State Property, and the Drug Free Workplace policies. Accepts Assignments from RSA on Special Projects Completes/ accepts assignments from RSA within specified time frame.
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Job Type
Full-time
Career Level
Mid Level