State Eligibility Consultant Marion Central Hiring Event

State of Indiana•Speedway, IN

2d•Onsite

About The Position

The State Eligibility Consultant works within the Division of Family Resources (DFR) of the Family and Social Services Administration (FSSA), which establishes eligibility for Medicaid, SNAP, and TANF benefits and supports timely, accurate delivery of SNAP and TANF benefits. The position is based onsite in Marion County, Indiana. The State of Indiana is holding a hiring event for this role on Friday, November 20, 2026, from 9:00 AM to 3:00 PM at 4550 Victory Ln, Indianapolis, IN 46203; candidates should be prepared to interview. The consultant reviews eligibility recommendations and information from contract staff, makes determinations for appropriate benefits and waiver programs under applicable rules, examines data matches for inconsistent or unreported information, approves contractor-referred and calculated claims, and conducts full eligibility interviews for SNAP, TANF, and Medicaid applicants. The employee must keep current with changes in program rules and guidelines. Other duties may be assigned as agency needs change. A degree is not required. The role may be used in a supervisory capacity based on agency needs.

Requirements

Thorough knowledge of public assistance policy, practices, and procedures.
Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
Working knowledge of computerized eligibility systems.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to use tact and empathy when dealing with people from varied backgrounds.
Ability to use discretion when handling personal information belonging to clients and fellow employees.
Effective interviewing and communication skills.
Flexibility and self-motivation in managing multiple priorities.
Ability to work independently and as part of a team.
Ability to perform basic mathematical calculations.
Willingness to travel, with reasonable accommodation.
Ability to perform essential functions with or without reasonable accommodation.
No degree is required.

Responsibilities

Review eligibility recommendations and information provided by contract staff.
Make eligibility determinations for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
Examine data matches to identify inconsistent and unreported data.
Approve claims referred and calculated by the contractor.
Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants.
Keep current on changes to rules, regulations, and guidelines for individual benefit programs.
Perform other duties, responsibilities, and activities as assigned.
May serve in a supervisory capacity based on agency needs.

Benefits

Three medical plan options, including prescription coverage, plus vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with a bi-weekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Paid leave policies, including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
Up to 15 hours of paid community service leave.
Combined 180 hours of paid vacation, personal, and sick leave.
12 paid holidays, or 14 in election years.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Eligibility for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.