State Eligibility Consultant Marion South Hiring Event

State of Indiana•Indianapolis, IN

2d•Onsite

About The Position

The State Eligibility Consultant works within the Division of Family Resources (DFR), part of the Family and Social Services Administration (FSSA), which establishes eligibility for Medicaid, SNAP, and TANF benefits and supports the timely, accurate delivery of SNAP and TANF benefits. The division also provides employment and training services to some recipients, with a focus on supporting and preserving families through self-sufficiency and personal responsibility. The consultant reviews eligibility recommendations and information from contract staff, makes benefit and waiver program eligibility determinations in compliance with applicable rules, examines data matches for inconsistent or unreported information, approves contractor-referred and calculated claims, and conducts eligibility interviews for SNAP, TANF, and Medicaid applicants. The employee is expected to keep current on program rules and guidelines. This position works onsite in Marion County, Indiana. The posting also invites applicants to an interview event at 4550 Victory Ln, Indianapolis, Indiana, on November 20, 2026, from 9:00 AM to 3:00 PM. A degree is not required. The role may be used in a supervisory capacity depending on agency needs. The State of Indiana describes its employment offering as including competitive compensation, benefits, and a commitment to work-life balance.

Requirements

Thorough knowledge of public assistance policy, practices, and procedures.
Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
Working knowledge of computerized eligibility systems.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to use tact and empathy when dealing with people from varied backgrounds.
Ability to use discretion when handling clients’ and fellow employees’ personal information.
Effective interview and communication skills.
Ability to be flexible and self-motivated while managing multiple priorities.
Ability to work independently and as part of a team.
Ability to perform basic mathematical calculations.
Willingness to travel, with reasonable accommodation.
Ability to perform essential functions with or without reasonable accommodation.
A degree is not required.

Responsibilities

Review eligibility recommendations and information provided by contract staff.
Determine eligibility for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
Examine data matches to identify inconsistent and unreported data.
Approve claims referred and calculated by the contractor.
Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants.
Keep current on changes in rules, regulations, and guidelines for individual benefit programs.
Perform other duties, responsibilities, and activities as assigned.

Benefits

Three medical plan options, including prescription coverage, plus vision and dental plans.
Wellness Rewards Program with gift card rewards for completed wellness activities.
Health savings account with a bi-weekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave program including 150 hours of paid New Parent Leave for eligible employees and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
Up to 15 hours of paid community service leave.
Combined 180 hours of paid vacation, personal, and sick leave.
12 paid holidays, or 14 in election years.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program that includes covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.
Competitive compensation and a commitment to work-life balance.