Starlink Installer
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. The role involves installing equipment, helping customers get connected, and showing them how to use their new service. Technicians may also offer customers additional products and services during installations. The position offers a career path from Starlink Technician to Senior Technician and Master Technician, with increasing responsibility, broader product and service expertise, and higher earning potential. Paid training and ongoing support are provided. Training and base pay begin at $19.00 per hour, with a $0.50 base-rate increase after 60 days of employment. After training, employees receive a guaranteed hourly rate of $23.00 through their first nine months. If post-training base pay, bonuses, and commissions do not reach that guaranteed rate, pay is increased to meet it. Compensation also includes commissions and performance bonuses.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time.
- Excellent communication and customer service skills.
- Strong time management skills.
- Pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink equipment and satellite internet connections.
- Help customers get online and explain how to make the most of their Starlink service.
- Offer customers additional products and services during installations.
- Develop customer service, technical, commission, and bonus skills.
- As career progression allows, take on more complex work and support the team's technical needs.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completion of training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training.
- Ongoing support as employees advance to Senior and Master Technician roles.
- Lodging and per diem are covered during travel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
