Starlink Installer
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink high-speed satellite internet for homes in rural and underserved communities. The role includes helping customers get online and showing them how to use their new service. The career path begins as a Starlink Technician, with opportunities to advance to Senior Technician and Master Technician, taking on more complex work and expanding technical skills across Southern Star’s partner products and services. Training pay is $20.00 per hour, with the base rate increasing by $0.50 after 60 days of employment. After completing training, employees receive a guaranteed hourly rate of $25.00 through their first nine months. If post-training base pay, bonuses, and commissions do not reach that guaranteed rate, pay is increased to meet it. The role also offers commissions and performance bonuses. Paid training and ongoing support are provided. Benefits include comprehensive insurance benefits, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, a company vehicle after training, a monthly stipend for using a personal smartphone, and employee discounts through LifeMart, including savings with home mortgage lenders.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time; lodging and per diem are covered by SSI.
- Excellent communication and customer service skills.
- Strong time management skills.
- Ability to pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink satellite internet equipment.
- Help customers get online and explain how to make the most of their new service.
- Offer customers additional products and services during installations.
- Develop customer-service skills and grow commission and bonus earnings.
- As career progression allows, take on more complex work and work across partner products and services.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid training.
- Ongoing support as employees advance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
