Starlink Installer
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink, a high-speed satellite internet service connecting homes in rural and underserved communities. The role includes installing equipment, helping customers get online, and showing them how to use their new service. You will also offer customers additional products and services during installations. The role offers a career path from Starlink Technician to Senior Technician and Master Technician, with opportunities to take on more complex work, expand skills across partner products and services, and increase earning potential. Paid comprehensive training and ongoing support are provided. Training and base pay begin at $19.00 per hour, with the base rate increasing by $0.50 after 60 days of employment. After completing training, employees receive a guaranteed hourly rate of $23.00 through their first nine months. If post-training base pay plus bonuses and commissions do not reach the guaranteed rate, pay is increased to meet it. Compensation also includes commissions and performance bonuses.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time; lodging and per diem are covered by SSI.
- Excellent communication and customer service skills.
- Strong time-management skills.
- Ability to pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink equipment.
- Help customers get online and explain how to make the most of their new service.
- Offer customers additional products and services during installations.
- Develop technical and customer-service skills and grow commission and bonus earnings.
- As career progression allows, take on more complex work and support the team's work across partner products and services.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completing training.
- Monthly stipend for using your own smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training.
- Ongoing support as employees advance to Senior and Master Technician.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
