Starlink Installation Technician

Southern Star• Lonoke, AR, US, AR
•$0 - $20

About The Position

As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. You will help customers get online and explain how to make the most of their service. The role offers a career path from Starlink Technician to Senior Technician and Master Technician, with progressively broader skills and responsibilities. Training and growth include comprehensive paid training and ongoing support as you advance. Compensation includes an hourly base rate, commissions, and performance bonuses. Training/base pay is $17.00 per hour, increasing by $0.50 after 60 days of employment. After training, through the first nine months, the guaranteed hourly rate is $20.00; if post-training base pay plus bonuses and commissions do not reach that rate, pay will be increased to meet it. The earning potential may be higher. A company vehicle is provided after training. The position also includes comprehensive insurance benefits, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, a monthly stipend for using a personal smartphone, and employee discounts through LifeMart, including savings with home mortgage lenders.

Requirements

  • Strong technical knowledge.
  • Ability to climb ladders up to 38 feet and work in crawl spaces.
  • Willingness to travel up to 20% of the time; lodging and per diem are covered by SSI.
  • Excellent communication and customer service skills.
  • Strong time management skills.
  • Clear background check, drug screen, and Motor Vehicle Record.

Responsibilities

  • Install and service Starlink satellite internet equipment.
  • Help customers get online and explain how to use their new service.
  • Offer customers additional products and services during installations.
  • Develop customer service and technical skills and progress toward Senior Technician and Master Technician roles.

Benefits

  • Comprehensive insurance benefits.
  • 401(k) plan.
  • Generous paid time off.
  • Company-paid $25,000 life insurance policy.
  • Company vehicle provided after training.
  • Monthly stipend for using a personal smartphone.
  • Employee discounts through LifeMart, including savings with home mortgage lenders.
  • Paid comprehensive training.
  • Ongoing support as technicians advance.
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