Starlink Installation Technician
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink high-speed satellite internet for homes in rural and underserved communities. The role includes helping customers get online and showing them how to use their new service. The position offers a career path from Starlink Technician to Senior Technician and Master Technician, with opportunities to develop technical and customer service skills, take on more complex work, and increase responsibility and earning potential. Compensation includes an hourly base rate, commissions, and performance bonuses. Training is paid, with ongoing support as technicians advance. Training/base pay is $17.00 per hour, increasing by $0.50 after 60 days of employment. After training, the guaranteed hourly rate is $20.00 through the first nine months. If the post-training base rate plus bonuses and commissions do not reach the guaranteed rate, pay will be increased to meet it. The role includes comprehensive insurance benefits, a 401(k) plan, paid time off, company-paid life insurance, a company vehicle after training, a monthly stipend for use of a personal smartphone, and employee discounts.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time.
- Excellent communication and customer service skills.
- Strong time management skills.
- Ability to pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink equipment.
- Help customers get online and show them how to use their new service.
- Offer customers additional products and services during installations.
- Travel as needed, up to 20% of the time.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completion of training.
- Monthly stipend for use of a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training.
- Ongoing support as technicians advance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
