Starlink Installation Technician
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. The role includes installing equipment, helping customers get online, and showing them how to use their new service. Technicians may also offer customers additional products and services during installations. The role offers a career path from Starlink Technician to Senior Technician and Master Technician, with opportunities to take on more complex work and expand skills across Southern Star's partner products and services. Compensation includes hourly pay, commissions, and performance bonuses. Training is paid, and ongoing support is provided as technicians advance. Training/base pay is $17.00 per hour, increasing by $0.50 after 60 days of employment. After completing training, the technician receives a guaranteed hourly rate of $20.00 through the first nine months. If the post-training base rate plus bonuses and commissions do not reach that guaranteed rate, pay will be increased to meet it. A company vehicle is provided after training, and a monthly stipend is offered for use of the employee's own smartphone. Travel of up to 20% is required, with lodging and per diem covered by SSI.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time.
- Excellent communication and customer service skills.
- Strong time management skills.
- Ability to pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink satellite internet equipment.
- Help customers get connected and show them how to use their new service.
- Offer customers additional products and services during installations.
- Build customer service skills and develop commission and bonus earnings.
- Progress toward senior and master technician responsibilities, including more complex work and service across partner products.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completion of training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training.
- Ongoing support as technicians advance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
