Starlink Installation Technician
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. The role includes installing equipment, helping customers get online, and showing them how to use their new service. The position offers a training/base pay rate of $17.00 per hour, with the base rate increasing by $0.50 after 60 days of employment. After training, employees receive a guaranteed hourly rate of $20.00 through their first nine months. If the post-training base rate plus bonuses and commissions do not reach that guaranteed rate, pay will be increased to meet it. The role also offers commission and performance-bonus earning potential. Southern Star describes this position as a career path. Starlink Technicians build installation, service, and customer skills; Senior Technicians take on more complex work and learn additional partner products and services; and Master Technicians are certified across Southern Star partners and serve as team resources. Paid training and ongoing support are provided. Benefits include comprehensive insurance, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, a company vehicle after training, a monthly stipend for use of a personal smartphone, and employee discounts through LifeMart, including home mortgage lender savings. Travel of up to 20% is required, with lodging and per diem covered by SSI.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time.
- Excellent communication and customer service skills.
- Strong time-management skills.
- Clear background check, drug screen, and Motor Vehicle Record.
Responsibilities
- Install and service Starlink satellite internet equipment for customers.
- Help customers get online and explain how to make the most of their new service.
- Offer customers additional products and services during installations.
- Develop installation, service, and customer-service skills as part of the Starlink Technician career path.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completion of training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training.
- Ongoing support as employees advance to Senior and Master Technician roles.
- Lodging and per diem covered for required travel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
