Starlink Installation Technician

EchoStar•Nitro, WV

About The Position

As a Starlink Installation Technician, you will visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. You will teach customers how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and provide a professional customer experience. EchoStar provides paid, step-by-step training on installations and service, smart home technology, and best practices developed by experienced technicians. The role offers opportunities for career advancement, including an automatic promotion after six months with a $1-per-hour raise and further performance-based promotions. Technicians receive a company-provided van, tools, and uniforms. The position requires driving to customer sites and regional offices, schedule flexibility, and physical capability for ladder climbing, lifting, working in tight spaces, and working in varied weather.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and provide a positive experience.
  • Problem-solving ability to address varied challenges on the spot.
  • Determination to work in tight spaces and varied weather.
  • Adaptability to handle changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Install and service DISH equipment and smart home products in customers’ homes.
  • Solve problems and introduce customers to smart home technology.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training.
  • Paid time off.
  • Medical, dental, vision, and life insurance packages.
  • Health savings account (HSA).
  • 401(k) with company match.
  • Employee stock purchasing program.
  • Tuition reimbursement.
  • Potential to earn up to $6,400 in the first year and up to $9,100 annually after that.
  • AwardPerqs for high performers, redeemable for travel, electronics, and more.
  • Complimentary DISH TV, stated as valued at $114.99 per month.
  • Discounts on Sling TV and Boost Mobile plans.
  • Company-provided van, tools, and uniforms.
  • Career growth and promotion opportunities.
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