Starlink Installation Technician

EchoStar•Wabash, IN

3d•Onsite

About The Position

The Starlink Installation Technician visits customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. The technician educates customers on how to use their technology and may offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and presenting a professional attitude. EchoStar provides paid, step-by-step training in installation and service procedures, smart home technology, customer education, and practices developed by experienced technicians. The role offers career-growth opportunities, including an automatic promotion after six months and further performance-based promotions. Compensation is $19.00 per hour; the posting also describes bonus potential and additional compensation that may include location pay differential. The position requires driving a company vehicle to customer sites and regional offices, travel as needed, and schedule flexibility that may include evenings, weekends, or holidays. Work may involve climbing ladders up to 40 feet, lifting up to 70 pounds, working in tight spaces and varied weather, and meeting and maintaining a 335-pound weight limit. Employment is contingent on successfully completing a pre-employment screen, including a drug test, and having an acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that might include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive customer experience.
Problem-solving ability to handle varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Visit customers’ homes, solve problems, and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.