Starlink Installation Technician

Southern Star•Briggsville, AR
•$0 - $20

About The Position

As a Southern Star Starlink Technician, you install and service Starlink satellite internet for homes, including in rural and underserved communities. The role also involves helping customers get online and explaining how to use their new service. This position offers a career path to Senior Technician and Master Technician, with opportunities to develop technical and customer-service skills, take on more complex work, and increase earning potential. Training and base pay begin at $17.00 per hour. The base rate increases by $0.50 after 60 days of employment. After training, technicians receive a guaranteed hourly rate of $20.00 through their first nine months. If the post-training base rate plus bonuses and commissions is below that guaranteed rate, pay is increased to meet it. Compensation also includes commissions and performance bonuses. The company provides paid training and ongoing support. Benefits include comprehensive insurance, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, a company vehicle after training, a monthly stipend for using a personal smartphone, and employee discounts through LifeMart.

Requirements

  • Strong technical knowledge.
  • Ability to climb ladders up to 38 feet and work in crawl spaces.
  • Willingness to travel up to 20% of the time.
  • Excellent communication and customer service skills.
  • Strong time-management skills.
  • Ability to pass a background check, drug screen, and Motor Vehicle Record check.

Responsibilities

  • Install and service Starlink satellite internet equipment.
  • Help customers get online and explain how to make the most of their Starlink service.
  • Offer customers additional products and services during installations.
  • Develop technical and customer-service skills and, as career progression allows, take on more complex work across partner products and services.

Benefits

  • Comprehensive insurance benefits.
  • 401(k) plan.
  • Generous paid time off.
  • Company-paid $25,000 life insurance policy.
  • Company vehicle provided after training.
  • Monthly stipend for using a personal smartphone.
  • Employee discounts through LifeMart, including savings with home mortgage lenders.
  • Paid training.
  • Ongoing support as technicians advance.
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