Starlink Installation Technician

Southern Star•Marquez, TX
•$0 - $20

About The Position

As a Southern Star Starlink Technician, you will install and service Starlink high-speed satellite internet for homes in rural and underserved communities. The role includes installing equipment, helping customers get online, and explaining how to use their new service. Technicians may offer customers additional products and services during installations. Training and support are provided, with a career path from Starlink Technician to Senior Technician and Master Technician. Advancement brings additional skills and responsibility, as well as higher earning potential. Compensation includes hourly pay, commissions, and performance bonuses. Training/base pay is $17.00 per hour, with a $0.50 increase after 60 days of employment. After training, a guaranteed hourly rate of $20.00 applies through the first nine months; if the post-training base rate plus bonuses and commissions do not reach that amount, pay will be increased to the guaranteed rate. The role includes comprehensive insurance benefits, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, and a monthly stipend for using a personal smartphone. A company vehicle is provided after training. Employees also receive discounts through LifeMart, including savings with home mortgage lenders. Travel of up to 20% may be required; lodging and per diem are covered by SSI.

Requirements

  • Strong technical knowledge.
  • Ability to climb ladders up to 38 feet and work in crawl spaces.
  • Willingness to travel up to 20% of the time.
  • Excellent communication and customer service skills.
  • Strong time-management skills.
  • Pass a background check, drug screen, and Motor Vehicle Record check.

Responsibilities

  • Install and service Starlink satellite internet equipment.
  • Help customers get online and explain how to make the most of their new service.
  • Offer customers additional products and services during installations.
  • Develop technical, customer-service, and commission and bonus skills.

Benefits

  • Comprehensive insurance benefits.
  • 401(k) plan.
  • Paid time off.
  • Company-paid $25,000 life insurance policy.
  • Company vehicle provided after completion of training.
  • Monthly stipend for using a personal smartphone.
  • Employee discounts through LifeMart, including savings with home mortgage lenders.
  • Paid training.
  • Ongoing support as technicians advance.
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