Starlink Alliance Manager

New Era Technology•Austin, TX

3d•$180,000 - $185,000•Remote

About The Position

The Alliance Manager, Starlink owns and grows New Era Technology’s strategic alliance with Starlink. The role builds and executes the joint go-to-market strategy, manages the partner relationship at the executive level, and drives co-sell revenue by integrating Starlink satellite connectivity into New Era’s networking, wireless, cellular, and managed services portfolio. The position is the primary relationship owner with Starlink and the internal champion aligning sales, services, marketing, and executive leadership around a shared growth plan. This is a player-coach role: the Alliance Manager builds and leads a small global Starlink-focused team of three to four resources while remaining directly responsible for individual alliance activities. Success is measured by partner-sourced and partner-influenced revenue, pipeline health, program achievement, and the strength of the Starlink relationship. The role requires residence in the United States and legal authorization to work in the U.S.; the company will not provide immigration sponsorship if sponsorship needs are not disclosed during the application process. The position is primarily performed remotely or in a home office, or in a standard office setting in Austin, Texas, if applicable. It involves frequent virtual meetings and may include time at customer sites, Starlink or partner offices, and industry events. The role generally operates during normal business hours, though hours may vary and occasional work outside normal business hours may be required. Moderate travel is expected, estimated at about four days per month or 15–20%.

Requirements

At least five years of experience in alliances, channel or partner management, business development, or commercial sales leadership within networking, wireless, carrier, or related technology industries.
Proven success building and managing a strategic technology alliance, with measurable growth in partner-sourced or partner-influenced revenue.
Solid understanding of enterprise networking and wireless markets, including Wi-Fi, LTE/5G cellular, private wireless, DAS, edge, and IoT, sufficient to position solutions with customers and partners.
Strong commercial acumen, including revenue ownership, forecasting, partner agreements, and negotiation of commercial terms.
Experience working with executive stakeholders and influencing cross-functional teams, including sales, engineering, services, marketing, and finance, without direct authority.
Experience building and leading teams, including hiring, coaching, and developing talent; ability to balance leadership responsibilities with hands-on individual contributor work.
Strong presentation, negotiation, and relationship-building skills, with comfort operating at the executive level.
Proficiency with CRM and partner portal tools, such as Salesforce, and with forecasting and pipeline reporting.
Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English, and to communicate effectively in English verbally and in writing.
Bachelor’s degree in Business, Engineering, Information Technology, or a related field, or equivalent work experience.
Residence in the United States and legal authorization to work in the U.S.

Nice To Haves

Satellite or LEO connectivity experience.
Starlink partner program certifications.

Responsibilities

Own the Starlink relationship as the primary point of contact and escalation path; establish executive sponsorship on both sides and lead regular business reviews.
Develop and execute an annual joint business plan with revenue, pipeline, certification, and enablement targets, and report progress to New Era leadership.
Drive co-sell and channel execution with Starlink sales and partner teams through joint account planning, opportunity sourcing, deal registration, and pipeline reviews.
Achieve and maintain partner program tier, requirements, certifications, incentives, rebates, and available co-marketing funds.
Define Starlink’s go-to-market strategy and positioning within New Era’s connectivity portfolio, working with practice and sales leaders to prioritize target verticals and customers.
Align and enable New Era sales leadership and field teams through sales plays, training, and regular field engagement.
Negotiate and manage the partner agreement and commercial relationship with Starlink in coordination with Finance, Legal, and Operations.
Plan and execute joint marketing activities, including campaigns, events, customer briefings, and case studies.
Monitor Starlink’s product roadmap and the competitive landscape, and translate insights into strategy and offer updates.
Represent New Era Technology at Starlink partner events, customer meetings, and industry forums.
Build, lead, and develop a global team of three to four Starlink-focused resources, including hiring, goal setting, coaching, and performance management, while remaining hands-on in alliance execution.