Starbucks Barista

HC Assetco LLC•Santa Barbara, CA

94d

About The Position

Hotel Californian is seeking a Starbucks Barista to provide exemplary customer service at its on-property Starbucks location. The role involves taking guest orders, preparing coffee requests, serving food over the counter, processing payments, and collaborating with team members to keep the Starbucks and dining areas clean. The Barista helps create the Starbucks Experience by providing prompt service, quality beverages and products, and a clean, comfortable store environment, while acting in accordance with Starbucks guiding principles.

Requirements

No previous experience is required.
Basic computational ability.
Basic computer skills.
Ability to learn quickly.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal skills.
Ability to work as part of a team and build relationships.
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of the employee or others.
Minimum high school diploma or GED is listed in the qualifications.

Nice To Haves

High school education or equivalent is preferred.
Knowledge of Starbucks, its services, and facilities.
Three years of retail or customer service management experience.
Strong organizational and problem-solving skills.
An entrepreneurial mentality and experience in a sales-focused environment.

Responsibilities

Greet guests and make them feel welcome.
Take customer orders at the counter.
Manage the register, including credit card and cash operations.
Balance the register at the end of a shift or working period.
Follow health and safety regulations.
Attend team briefings when relevant.
Maintain a friendly, cheerful, and courteous demeanor.
Respond to guest inquiries accurately and positively to ensure satisfaction.
Promote hotel amenities and services using personal knowledge and effective selling techniques.
Address guest questions, issues, and complaints, involving a supervisor as needed.
Prepare coffee requests, serve food over the counter, and work with team members to maintain clean Starbucks and dining areas.