Seasonal Starbucks Barista, Northridge Fashion Center

Macy's•Northridge, CA

2d•Onsite

About The Position

The Barista sells and prepares Starbucks coffee beverages according to Starbucks standards, providing caring hospitality and exceptional customer service through product knowledge. The role includes working at coffee, beverage, espresso, and pastry stations; maintaining the work area and equipment; preparing and presenting products to recipe and speed-of-service standards; and supporting a welcoming, respectful environment for colleagues, customers, and communities. Schedules are based on business needs and colleague availability and include weekend shifts. Retail hours may include day, evening, weekend, and holiday shifts.

Requirements

Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible retail schedule that may include day, evening, weekend, and holiday shifts.
Ability to stand and walk for prolonged periods, with possible reaching, crouching, kneeling, and stooping.
Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Ability to frequently lift or move up to 25 pounds.

Nice To Haves

1–2 years of related experience preferred.

Responsibilities

Demonstrate current working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.
Follow company standards and maintain the work area and equipment in accordance with Health Department standards.
Follow Starbucks Simple Service Steps and Magic Selling skills to provide an exceptional customer experience.
Educate customers about, sample, and serve food and beverage products.
Perform station-specific duties and responsibilities.
Open and/or close the area using the appropriate checklist and verify completion with the Manager on Duty before leaving.
Maintain PAR stock levels and product presentation standards.
Prepare and present products according to Starbucks recipes while meeting speed-of-service standards.
Follow Starbucks merchandising and signing standards.
Maintain personal hygiene and professional dress standards in compliance with company, Starbucks, and Health Department requirements.
Perform other duties as needed.
Foster acceptance and respect and strengthen authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits.
Health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.