Starbucks Barista

Peachtree Group Hospitality Management•San Antonio, TX

24d

About The Position

The Starbucks Barista delivers exceptional guest service while preparing and serving Starbucks beverages and food items in a fast-paced hotel environment. The role helps create a welcoming and memorable experience for hotel guests by upholding Starbucks brand standards and expectations. Baristas work with the team to make every guest’s day better through expertly crafted products and friendly, attentive service. They develop product knowledge, help guests find their favorites, stay informed about events and offers, accurately ring orders, and follow cash-handling, safety, sanitation, and operational procedures. They maintain a clean and organized workspace and provide consistent product quality by following recipe and presentation standards.

Requirements

No previous experience required.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to engage and communicate effectively with guests.
Available to perform many different tasks within the store during each shift.
Ability to learn quickly.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Ability to work with speed and efficiency.

Responsibilities

Work with the team to deliver expertly crafted products and make every guest’s day better.
Follow the customer service commitment by smiling, greeting guests, learning names and orders, assuming the best in others, and saying thank you.
Recognize, include, appreciate, support, and delight guests.
Use operational tools and training to develop coffee and product knowledge and help guests find their favorites.
Stay informed about relevant information and connect guests with events and offers.
Accurately ring customer orders and follow proper cash-handling procedures.
Maintain a calm demeanor during high-volume periods or unusual events.
Contribute to a positive team environment.
Follow Starbucks and Peachtree operational policies and procedures, including cash handling and safety and security practices.
Maintain a clean and organized workspace.
Provide quality beverages and food products consistently by following recipe and presentation standards.
Follow health, safety, and sanitation guidelines for products and equipment.
Maintain regular and punctual attendance.