Starbucks Barista Trainer, State Street - Full Time

Macy's • Chicago, IL

2d

About The Position

The Barista Trainer supports the Starbucks Manager in operating an efficient, professional, safe, and profitable Starbucks operation in accordance with company standards. The role provides shift leadership, directs associates, and helps ensure excellent customer service and food and beverage quality. The position also supports training, coaching, inventory practices, ordering, and achievement of monthly profit-and-loss goals.

This full-time role typically involves 30 or more scheduled hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires a flexible retail schedule that may include day, evening, weekend, and holiday shifts. Physical duties include lifting, moving, standing, reaching, and other activities described below.

Requirements

• High school diploma or equivalent.
• 1–2 years of related experience.
• Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday shifts.
• Ability to lift at least 25 pounds and perform the physical activities described in the posting.
• Ability to use computers and other technology needed for job functions, including handheld equipment and a cash register, and to process register transactions.

Responsibilities

• Follow and ensure the team follows Food Division Standards and Best Practices.
• Provide shift leadership and direct associates in delivering food products and exceptional customer service.
• Ensure the team prepares and presents drip coffee, cold beverages, espresso bar products, and pastries to Starbucks standards.
• Follow Starbucks merchandising, product presentation, and signing standards.
• Ensure the team meets speed-of-service standards.
• Monitor food quality using Starbucks checklists.
• Model Starbucks Simply Service Steps.
• Support a strong working relationship with store management.
• Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
• Maintain role-model standards for grooming, professional appearance, and communication.
• Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
• Use forecasts, daily sales reports, and weekly food-cost and payroll reports to help meet monthly profit-and-loss goals.
• Assist with preparation and production of menu items.
• Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
• Assist with receiving products and follow Inventory Best Practices.
• Perform other duties as needed.
• Foster acceptance and respect to strengthen relationships and support authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED