Standardized Patient

University of California, San Francisco•San Francisco, CA

About The Position

Uses performance skills and techniques to portray patients or other simulated people, such as family members and healthcare providers, in clinical scenarios for health-professions learners. Provides supportive verbal and written feedback on learners’ communication, patient comfort, and physical-exam technique, and accurately recalls learner actions and statements for post-encounter reporting. The role may also support the learning process through activities such as monitoring standardized patients, proofreading materials, hall proctoring, making announcements, and restocking exam rooms. Standardized patients may portray complex or emotionally challenging roles, often with limited direction, and use techniques such as memorization, character development, and improvisation. The role also involves documenting learner history-taking and physical-exam performance, facilitating group debriefs, collaborating on educational materials and program design, mentoring other standardized patients, and demonstrating physical-exam or ultrasound techniques.

Requirements

  • At least 3 years of relevant experience; qualifying experience may combine acting in theatre or film, improvisation, training and giving feedback, and working with healthcare learners.
  • Verbal and written communication skills to convey information clearly and effectively to diverse groups.
  • Ability to synthesize case information and believably portray characters, symptoms, and emotional affects.
  • Interpersonal skills, including tact, diplomacy, and flexibility, to establish and maintain effective working relationships with staff, faculty, and students.
  • Ability to follow directions.

Nice To Haves

  • Familiarity with medical terminology and procedures.

Responsibilities

  • Portray a standardized patient, family member, or other role by acting out the symptoms, concerns, affect, and other characteristics specified in case materials, including complex or emotionally challenging roles.
  • Prepare for and perform roles using techniques such as memorization, character development, and improvisation, often under limited direction.
  • Recall learner behavior during encounters and complete checklists documenting history-taking and physical-exam performance.
  • Provide written and verbal feedback to learners and facilitate debrief sessions with diverse groups of learners.
  • Collaborate with staff and faculty on curricular goals, case materials, checklists, and program design.
  • Mentor and prepare intermediate- or novice-level standardized patients and consult on standardized-patient methodology.
  • Model physical-exam or ultrasound demonstrations and practice.
  • Perform other assigned duties, including hall proctoring, monitoring standardized patients, making announcements, and restocking exam rooms.
  • Serve as a Physical Exam Teaching Associate by helping faculty teach physical-examination maneuvers and guiding learners and standardized patients in correct technique.
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