Standardized Patient

UCSF•San Francisco, CA

About The Position

Uses performance skills and techniques to portray patients or other simulated people, such as family members or healthcare providers, in clinical scenarios for health-professions learners. Provides clear, supportive verbal and written feedback on communication, patient comfort, and physical examination technique. Recalls learner actions and statements during encounters and reports on them afterward. May also support the learning process by monitoring other standardized patients, proofreading materials, proctoring, making announcements, restocking examination rooms, and performing other assigned duties. The role includes portraying case-specific symptoms, concerns, affect, and other characteristics, sometimes in complex or emotionally challenging scenarios and often with limited direction. It also involves completing encounter checklists, facilitating learner debriefs, collaborating on educational materials and program design, mentoring other standardized patients, and serving as a model for physical examination or ultrasound demonstrations. Some duties may include assisting faculty with teaching physical examination maneuvers.

Requirements

  • At least 3 years of relevant experience. Experience may combine acting in theatre or film, improvisation, training and giving feedback, and working with healthcare learners.
  • Verbal and written communication skills to convey information clearly and effectively to diverse groups.
  • Ability to synthesize case information and believably portray characters and a variety of symptoms or emotional states.
  • Interpersonal skills, including tact, diplomacy, and flexibility, to establish and maintain effective working relationships with staff, faculty, and students.
  • Ability to follow directions.

Nice To Haves

  • Familiarity with medical terminology and procedures.

Responsibilities

  • Portray standardized patients, family members, or other roles, acting out case-specific symptoms, concerns, affect, and other characteristics, including complex or emotionally challenging roles.
  • Prepare for and perform roles using techniques such as memorization, character development, and improvisation, often under limited direction.
  • Recall learner behavior during encounters and complete checklists documenting history-taking and physical examination.
  • Provide written and verbal feedback to learners and facilitate debrief sessions with groups of learners from diverse backgrounds.
  • Collaborate with staff and faculty on curricular goals, case materials, checklists, and program design.
  • Mentor and prepare intermediate- or novice-level standardized patients and consult on standardized patient methodology.
  • Model physical examination or ultrasound demonstrations and practice.
  • Perform other assigned duties, which may include hall proctoring, monitoring other standardized patients, making announcements, and restocking examination rooms.
  • Assist faculty in teaching physical examination maneuvers to learners and other standardized patients by guiding students, teaching correct technique, and offering suggestions.
  • Proofread materials and provide other support to enhance the learning process.
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