7 Brew Stand Manager – N Rockwell Avenue

7Crew Enterprises•Oklahoma City, OK

About The Position

The Stand Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission, and values. The Manager leads the crew, builds genuine connections with team members, and understands the unique needs of the stand. In addition to scheduled shifts, the role includes coaching, training, administrative duties, and oversight of operations. The Manager reports to the Regional Manager. The position requires a flexible schedule that may include early mornings and late nights, regular weekend work, and holiday availability when necessary. The Manager also visits the stand outside scheduled shifts to coach, observe, train, and complete administrative duties, and remains available by phone or in person to address stand needs.

Requirements

Proven leadership abilities in a fast-paced environment with 40 or more team members.
Beginner-level proficiency in Microsoft Office Suite.
Ability to create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
Ability to work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Ability to work outdoors for prolonged periods in all weather conditions.
Ability to lift up to 50 pounds and stand comfortably for hours at a time.
Ability to climb a ladder and use a stepladder.
Ability to stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Ability to walk safely between and around cars in the drive-thru line.
Ability to use a utility knife safely.
Ability to quickly and cleanly operate any position in the stand during peak hours while maintaining awareness of shift operations.
Ability to address operational, procedural, or cultural issues assertively and graciously, including with friends.
Ability to adapt to problems and implement solutions in stressful situations.
Ability to manage multiple projects and deadlines effectively.
Ability to lead and direct people with different personality types under pressure.
Ability to work a flexible schedule that may include 5 a.m. starts and 11:30 p.m. finishes.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide each team member with regular feedback on strengths and areas for growth.
Create weekly shift schedules that accommodate crew needs and availability while controlling labor costs and maintaining quick wait times and short lines.
Track and order inventory, small wares, parts, and equipment while controlling cost of goods sold through waste reduction and accurate counting.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas, both one-on-one and in groups.
Take ownership of solutions, resolving issues directly or involving an approved partner or vendor.
Ensure the crew understands and meets health requirements.
Develop new leaders for potential future roles.
Promptly implement and communicate directives from upper management.
Delegate tasks thoughtfully to the leadership team and Brewistas to support efficiency and development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Work weekends regularly and be available for holidays when necessary.
Remain available by phone or in person to promptly address stand needs.