7 Brew Stand Manager - Fort Myers, FL

7Crew Enterprises•Fort Myers, FL

About The Position

The Stand Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission, and values. They lead the crew, build genuine connections with team members, and understand the unique needs of the stand. In addition to scheduled shifts, the Manager coaches and trains staff, performs administrative duties, and oversees operations. The role reports to the Regional Manager. The Manager works a flexible schedule that may include early mornings and late nights, visits the stand outside scheduled shifts for coaching, observation, training, and administrative work, regularly works weekends, and is available to work holidays if necessary. They must also be available by phone or in person to address stand needs promptly.

Requirements

Proven leadership abilities in a fast-paced environment with 40 or more team members.
Beginner-level proficiency in Microsoft Office Suite.
Ability to create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
Ability to work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Ability to work outdoors for prolonged periods in any weather conditions.
Ability to lift up to 50 pounds and stand comfortably for hours at a time.
Ability to climb a ladder and use a stepladder.
Ability to stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Ability to walk safely between and around cars in the drive-thru line.
Ability to use a utility knife safely.
Ability to quickly and cleanly operate any position in the stand during peak hours while maintaining awareness of shift operations.
Ability to assertively and graciously address operational, procedural, or cultural issues with friends on the crew.
Ability to adapt to problems and implement solutions in stressful situations.
Ability to effectively manage multiple projects and deadlines.
Ability to lead and direct people with different personality types under pressure.
Ability to work a flexible schedule, including possible 5 a.m. starts and 11:30 p.m. finishes, and to visit the stand outside scheduled shifts.
Availability to regularly work weekends, work holidays if necessary, and respond promptly to stand needs by phone or in person.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to each team member on strengths and areas for growth.
Create weekly shift schedules based on crew needs and availability while controlling labor costs and maintaining quick wait times and short lines.
Track and order inventory, small wares, parts, and equipment; control cost of goods sold through waste reduction and accurate counting.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas, both one-on-one and in groups.
Take ownership of solutions by addressing problems directly or involving an approved partner or vendor.
Ensure the crew is knowledgeable about and meets health requirements.
Develop new leaders for upcoming roles, regardless of current or future staffing needs.
Promptly implement and communicate directives from upper management.
Delegate tasks thoughtfully to the leadership team and Brewistas to support efficiency and appropriate development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Regularly work weekends and be available to work holidays if necessary.
Remain available by phone or in person to promptly address needs at the stand.