Bensenville - Staffing Specialist (Bilingual)

Verstela•Bensenville, IL
•$20 - $26•Onsite

About The Position

At Verstela, the Staffing Specialist helps manage high-volume accounts, fulfill client orders, and solve problems. The role involves substantial phone communication to build strong relationships with clients and candidates, as well as effective email communication. It includes interviewing and onboarding candidates, matching candidates to suitable jobs based on their qualifications and preferences, and conducting reference and background checks. The position requires communicating in English and Spanish, including handling difficult conversations and delivering tough news with kindness and empathy. The role is onsite in Bensenville, Illinois, with a Monday through Friday schedule from 8 a.m. to 5 p.m. Compensation is $20.00–$26.00 per hour, with monthly bonus opportunities.

Requirements

  • At least 1 year of supervisory or team lead experience in a customer service or sales setting.
  • Excellent written and verbal communication skills in both English and Spanish.
  • Proficiency with MS Office.
  • Reliable transportation to visit client sites regularly.

Nice To Haves

  • Previous team lead or similar experience is described as helpful to success in the role.

Responsibilities

  • Manage high-volume accounts, fulfill client orders, and solve problems.
  • Communicate with clients and candidates by phone and email, building strong relationships.
  • Interview and onboard candidates.
  • Select candidates for suitable jobs based on qualifications and preferences.
  • Perform reference and background checks.
  • Communicate difficult news with kindness and empathy in both English and Spanish.
  • Visit client sites regularly.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account.
  • Virtual care.
  • Life and long-term disability insurance.
  • Employee wellness program.
  • Pet insurance.
  • Commuter benefits.
  • Consumer discount program membership.
  • 401(k) retirement plan with employer match.
  • Eight paid holidays.
  • 15 days of paid time off during the first year.
  • Three days of paid community service time.
  • Three weeks of paid parental leave, plus a PTO match of up to three weeks.
  • Office snacks.
  • Birthdays off.
  • Monthly bonus opportunities.
  • Comprehensive training.
  • Growth opportunities and regular manager check-ins.
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