Bilingual Staffing Specialist
About The Position
Surge Staffing is hiring a motivated, energetic, and customer-focused Bilingual Staffing Specialist (English/Spanish) for a full-time, permanent internal position. The role is suited to someone with sales, customer service, recruiting, or business development experience who wants to develop a career in staffing and workforce solutions. The specialist serves clients, candidates, and temporary employees in a fast-paced environment, providing bilingual customer service while supporting recruiting, sales, client relationships, and branch operations. The position includes recruiting and onboarding candidates, matching them to client staffing needs, and helping Spanish-speaking applicants and employees throughout the hiring process. It also involves generating business through sales and networking, maintaining client partnerships, supporting employee satisfaction and retention, and contributing to branch growth and revenue goals. Surge Staffing describes its work environment as dynamic and team-oriented and offers career growth and advancement opportunities.
Requirements
- Fluency in English and Spanish.
- At least 1 year of sales experience.
- High school diploma or equivalent.
- Strong verbal and written communication skills in English and Spanish.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven mindset.
- Reliable transportation and willingness to travel locally to client locations as needed.
- Professional phone presence and a customer-focused attitude.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in bilingual communication, customer service, recruiting, talent acquisition, sales, business development, relationship management, lead generation, account management, interviewing, human resources, and Microsoft Office.
Responsibilities
- Deliver exceptional customer service to clients and temporary employees in English and Spanish.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain strong relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Assist Spanish-speaking applicants and employees throughout the hiring and onboarding process.
- Generate and develop new business opportunities through sales and networking.
- Perform client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations with administrative and data entry tasks.
- Assist with employee coaching, performance management, and retention efforts.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to overall revenue goals.
Benefits
- Career growth and advancement opportunities.
- Dynamic and team-oriented work environment.
- Opportunity to make a direct impact on clients and job seekers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
