Bilingual Staffing Specialist
About The Position
Surge Staffing is hiring a motivated, energetic, and customer-focused Bilingual Staffing Specialist to join its growing team. This is a full-time, permanent internal position intended for someone with sales, customer service, recruiting, or business development experience who wants to build a career in staffing and workforce solutions. The role requires fluency in English and Spanish, strong communication skills, and an interest in building relationships with clients, candidates, and employees in a fast-paced environment. The position combines bilingual customer service, recruiting, sales, client relationship management, and branch support. The specialist helps Spanish-speaking applicants and employees through hiring and onboarding, supports successful placements and employee retention, develops business opportunities, and contributes to branch growth and revenue goals.
Requirements
- Fluency in English and Spanish.
- At least 1 year of sales experience.
- High school diploma or equivalent.
- Strong verbal and written communication skills in English and Spanish.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven approach.
- Reliable transportation and willingness to travel locally to client locations as needed.
- Professional phone presence and a customer-focused attitude.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in bilingual communication, customer service, recruiting, talent acquisition, sales, business development, relationship management, lead generation, account management, interviewing, human resources, and Microsoft Office.
Responsibilities
- Deliver exceptional customer service to clients and temporary employees in English and Spanish.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain strong relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Assist Spanish-speaking applicants and employees throughout hiring and onboarding.
- Generate and develop new business opportunities through sales and networking.
- Perform client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations through administrative and data-entry tasks.
- Assist with employee coaching, performance management, and retention.
- Resolve employee and client concerns professionally and in a timely manner.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities.
- Dynamic and team-oriented work environment.
- Opportunity to make a direct impact on clients and job seekers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
