Bilingual Staffing Specialist

Surge Staffing • Flowery Branch, GA

8d

About The Position

Surge Staffing is hiring a bilingual English- and Spanish-speaking staffing professional for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative responsibilities. The specialist supports clients and temporary associates, helps meet customer staffing needs, develops business relationships, and contributes to branch performance. The position requires at least one year of sales experience, strong communication and customer service skills, and the ability to work independently and as part of a team.

Requirements

• Must be able to read, speak, and write in English and Spanish.
• At least one year of sales experience is required.
• High school diploma required; equivalent work experience or education is preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed; reliable transportation is required.
• Ability to work effectively and efficiently independently and in a group setting.
• Sales-minded and team-oriented, with the ability to remain calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry is recommended.
• Equivalent work experience or education.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skills to customers’ hiring needs.
• Assist with developing business leads and retaining current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to support customer service and develop new business partnerships.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop business partnerships through customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
• Troubleshoot and resolve issues or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED