Bilingual Staffing Specialist

Surge Staffing • Norcross, GA

8d

About The Position

Surge Staffing is hiring a bilingual (English and Spanish) Talent Advisor for a permanent, full-time internal position. This entry-level customer service and sales role supports clients and temporary associates by recruiting, interviewing, and matching candidates to customer hiring needs. The specialist also develops business, supports sales and marketing efforts, and handles administrative work that contributes to branch performance. Candidates should bring high energy, a strong work ethic, a positive attitude, and a professional phone manner.

Requirements

• Ability to read, speak, and write in English and Spanish.
• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work effectively and efficiently both independently and in a group setting.
• Sales-minded and team-oriented, with the ability to remain calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders promptly.
• Recruit, interview, and follow up with candidates and temporary associates.
• Match employee skills to customers’ hiring needs.
• Help develop business leads and retain existing clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to support customer service and develop new business partnerships.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Build business partnerships through customer service and customer-development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints from temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED