Bilingual Staffing Specialist
About The Position
Surge Staffing is seeking a motivated, energetic, and customer-focused Bilingual Staffing Specialist (English/Spanish) for a full-time, permanent internal position. The role is suited to someone interested in building a career in staffing and workforce solutions, with a focus on sales, customer service, recruiting, and business development. The successful candidate is fluent in English and Spanish, communicates effectively, and enjoys building relationships with clients, candidates, and employees in a fast-paced environment. The specialist provides bilingual service to clients and temporary employees, recruits and onboards candidates, supports client relationships and business development, and assists with branch operations. The role also involves helping Spanish-speaking applicants and employees through hiring and onboarding, resolving concerns, and contributing to branch growth and revenue goals.
Requirements
- Fluency in English and Spanish.
- At least 1 year of sales experience.
- High school diploma or equivalent.
- Strong verbal and written communication skills in English and Spanish.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven mindset.
- Reliable transportation and willingness to travel locally to client locations as needed.
- Professional phone presence and a customer-focused attitude.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in bilingual communication, customer service, recruiting, talent acquisition, sales, business development, relationship management, lead generation, account management, interviewing, human resources, and Microsoft Office Suite.
Responsibilities
- Deliver customer service to clients and temporary employees in English and Spanish.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Assist Spanish-speaking applicants and employees throughout hiring and onboarding.
- Generate and develop new business opportunities through sales and networking.
- Conduct client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations through administrative and data-entry tasks.
- Assist with employee coaching, performance management, and retention efforts.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities
- Dynamic and team-oriented work environment
- Opportunity to make a direct impact on clients and job seekers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
