Staffing Specialist

Surge Staffing•Ashland, OH
•$20 - $23

About The Position

Surge Staffing is hiring a motivated, energetic, and customer-focused Staffing Specialist for a full-time, permanent internal position. The role is suited to someone with sales, customer service, recruiting, or business development experience who wants to develop a career in staffing and workforce solutions. The position involves recruiting and placing candidates, serving clients and temporary employees, developing business, and supporting branch operations and growth. Surge Staffing is an equal opportunity employer and provides reasonable accommodation for individuals with disabilities.

Requirements

  • Minimum of 1 year of sales and/or customer service experience.
  • High school diploma or equivalent.
  • Strong communication, interpersonal, and relationship-building skills.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Self-motivated, team-oriented, and results-driven mindset.
  • Reliable transportation and willingness to travel locally to client locations as needed.

Nice To Haves

  • Previous experience in recruiting, staffing, human resources, customer service, or business development.
  • Leadership or supervisory experience.
  • Skills in customer service, recruiting, sales, business development, relationship management, talent acquisition, lead generation, account management, interviewing, and Microsoft Office Suite.

Responsibilities

  • Deliver exceptional customer service to clients and temporary employees.
  • Recruit, screen, interview, and onboard qualified candidates.
  • Source candidates through job boards, resume databases, referrals, and recruiting platforms.
  • Match candidate skills and experience with client staffing needs.
  • Build and maintain strong relationships with clients and temporary associates.
  • Conduct follow-up calls to ensure employee satisfaction and successful placements.
  • Generate and develop new business opportunities through sales and networking efforts.
  • Perform client service calls and outside sales visits to maintain and grow business partnerships.
  • Promote Surge Staffing services and identify additional staffing solutions for customers.
  • Support branch operations through administrative and data entry tasks.
  • Assist with employee coaching, performance management, and retention efforts.
  • Resolve employee and client concerns in a professional and timely manner.
  • Support branch growth initiatives and contribute to overall revenue goals.

Benefits

  • Career growth and advancement opportunities
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