Staffing Market Manager

Employbridge Career•Milwaukee, WI

About The Position

The Staffing Market Manager leads and grows EmployBridge’s Milwaukee market. The role focuses on growing and maintaining customer relationships, managing the financial and operational aspects of the business, and developing the team. The manager oversees branch operations, works closely with sales representatives, deploys resources to improve performance and customer service, and serves as a source of knowledge about local trends and market dynamics. The position is responsible for branch financial management, compliance coordination, recruiting plans, operational improvement, customer satisfaction, and resolving escalated issues. It also includes hiring, training, coaching, setting goals, building accountability, and supporting colleague retention and growth.

Requirements

A minimum of 4 years of relevant experience, with strong emphasis on management and operations.
Experience with recruitment, customer service, and leading teams.
Comfort using operational software, Microsoft Office products, and basic data-management tools for analysis.
Ability to work in a fast-paced environment and manage change.
Ability to motivate team members to achieve performance targets.
Ability to communicate professionally and effectively across all platforms.
Desire to lead and make solid business decisions.
Ability to provide results-oriented solutions for branch needs.

Nice To Haves

Staffing experience is strongly preferred.

Responsibilities

Lead and grow the Milwaukee market, including growing and maintaining customer relationships.
Manage branch operations and work closely with sales representatives.
Design and deploy resources to improve performance and service to customers.
Develop knowledge of assigned geographic markets and share information about local trends and market dynamics with internal and external partners.
Coordinate branch operations needed to ensure compliance, including Worker’s Compensation, Unemployment, Human Resources, and Legal matters.
Manage branch finances, including budgeting, forecasting, monthly P&L review, credit, and collections.
Promote brand awareness through community relationships and involvement.
Develop and implement recruiting plans to ensure associates are available for current and anticipated hiring needs.
Analyze operational information and data to drive improvement plans for order fulfillment, recruiting, safety, and associate and client retention.
Monitor client activity, adjust plans or services as needed, conduct regular in-person visits, identify additional client needs, and seek opportunities to grow the business.
Lead the resolution of difficult or escalated issues through effective negotiation.
Hire, train, coach, and develop the team.
Assign goals and promote accountability to develop a fully operational and qualified team.
Promote colleague retention and growth.